Travel assistance designed to be accessible to everyone
United Travel Solution LLC is committed to making our website and services usable by everyone, including people with disabilities. This statement explains our approach and how to contact us if you encounter an accessibility barrier.
Our Commitment
We aim to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Accessibility is an ongoing effort. We review our pages as they are updated and work to identify and remove accessibility barriers as we find them.
Our goal is to provide an inclusive online experience that allows people with different abilities to access information and request travel assistance.
What We Do On This Site
We work to incorporate accessibility practices throughout our website, including the following:
- Semantic HTML structure with proper headings and landmarks
- Text alternatives for meaningful imagery
- Sufficient color contrast for text and interactive elements
- Keyboard-operable navigation and controls
- Readable font sizes and touch targets designed for mobile use
We continue to review and improve the accessibility of our website as new content and features are introduced.
Accessible Service By Phone
We understand that not everyone may be able to use every part of our website. For this reason, our travel assistance services are also available by phone.
Everything available through our website can also be handled by phone with a travel specialist at 1-888-404-6716 . Our phone support is available 24/7.
If any part of the website is difficult for you to use, please call us and a specialist will assist you directly with your request.
Accessible Travel Assistance
Our travel specialists can assist customers with a variety of accessibility-related travel requests.
- Wheelchair assistance requests
- Accessible hotel room requests
- Airline special service requests
- Other accessibility-related travel arrangements
Tell your specialist what assistance you need and we will coordinate the request with the applicable travel supplier.
Availability of accessibility services depends on the individual airline, hotel, cruise line, or other travel supplier.
Feedback
If you encounter an accessibility barrier while using our website, we encourage you to let us know.
Please provide the page address and a description of the accessibility problem so our team can investigate it.
We take accessibility feedback seriously and use customer feedback to help prioritize improvements and accessibility fixes.
You can contact us by calling 1-888-404-6716 or by emailing info@unitedtravelsolution.com .
We're here to help.
If you experience an accessibility barrier or need assistance accessing our services, please contact United Travel Solution LLC.
1829 Saint Matthew Church Rd
Eastover, SC 29044, USA