Privacy Policy

Information We Collect

We collect information that you provide directly to us as well as limited information collected automatically when you use our website.

• Contact details: Name, phone number, email address and mailing address.
• Travel details: Traveler names, dates of birth, itinerary preferences, passport or identification information where required by a supplier, and loyalty program numbers you choose to provide.
• Payment details: Card information provided to complete a transaction is processed through secure payment providers. We do not store full card numbers on our systems.
• Website usage data: Pages visited, device and browser type, and similar analytics information collected through cookies.

How We Use Your Information

We use personal information only for legitimate business purposes and to provide the travel assistance you request.

• Research, reserve, change and cancel travel arrangements you request.
• Communicate with you about your bookings, confirmations and schedule changes.
• Process payments you authorize and provide receipts.
• Respond to inquiries and provide customer support.
• Maintain records required for accounting and legal compliance.

When We Share Information

We share personal information only when necessary to fulfill your travel request or operate our business.

• Travel suppliers: Airlines, hotels, cruise lines and other suppliers needed to complete reservations.
• Payment processors: To securely process transactions you authorize.
• Service providers: Providers supporting our operations, such as email and telephony services, under appropriate confidentiality obligations.
• Legal requirements: When disclosure is required by law, legal process or to protect our rights and the safety of others.

We Do Not Sell Your Information

Data Retention

We retain booking and transaction records for as long as reasonably necessary to service your travel, meet legal and accounting requirements, and resolve disputes.

Information that is no longer required is deleted or de-identified where appropriate.

Data Security

We use administrative, technical and physical safeguards appropriate to the sensitivity of the information we handle.

Payment information is transmitted through secure payment providers. However, no method of transmission or storage is completely secure.

We encourage you to protect your account credentials and contact us promptly if you believe your information may have been compromised.

Your Choices & Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information, subject to records we are required to retain by law.
• Opt out of non-essential communications at any time.
• Disable cookies through your browser settings.

Children's Privacy

Our services are directed to adults. We collect children's information only from a parent or guardian arranging travel on the child's behalf and only when that information is necessary to complete a reservation.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the beginning of this page indicates when the policy was most recently revised.

If material changes are made, we will post the updated policy on this page.