Help is one call away
Whether your flight just changed or you're planning a trip six months ahead, our travel specialists are available around the clock to help with your travel needs.
How to Reach Us
Choose the contact method that works best for your request. For urgent travel-day issues, calling us directly is the fastest way to receive assistance.
Phone — 24/7
Speak directly with a specialist for urgent travel assistance.
Call 1-888-404-6716Best for documents, new trip requests, and written inquiries.
Email Our TeamPhone Support — 24/7
Our phone line is available 24 hours a day, 7 days a week, including weekends and U.S. holidays.
Call us whenever you need help with urgent or time-sensitive travel matters.
- Same-day flight changes
- Flight cancellations
- Missed connections
- Travel-day problems
- Urgent booking assistance
For urgent travel-day issues, calling us is strongly recommended because supplier deadlines can be measured in hours.
Email Support
Email is ideal for detailed requests, documents, general questions, and situations where you want a written record of your communication.
- New trip requests
- Travel documents
- General questions
- Booking-related information
- Written support requests
Contact Form
Our online contact form allows you to send a structured request directly through the website.
A specialist will review your request and contact you by phone or email using the information you provide.
For urgent travel-day issues, please call us directly rather than relying on the online form.
Response Times
We prioritize requests based on urgency so that travelers with immediate needs receive assistance as quickly as possible.
Urgent Travel-Day Issues
Cancellations, delays, missed connections, and problems while traveling.
New Booking Requests
Quotes and options for flights, hotels, cruises, and packages.
Email Inquiries
General questions and written support requests.
Billing Questions
Charge inquiries, receipts, and refund status requests.
Service Hours
United Travel Solution provides phone support around the clock, every day of the year.
24 Hours · 7 Days a Week
Including weekends and U.S. holidays.
Phone support never closes. Email requests are handled continuously in the order received, with urgent travel-day issues receiving priority.
Not Resolved?
If your request has not been handled to your satisfaction, we want the opportunity to make it right.
Ask for a supervisor review. Every escalation receives a documented response so that your concern can be properly reviewed.
Our goal is to resolve every service concern directly, professionally, and as quickly as possible.
Billing concerns can also be raised through our dedicated billing support channel.
Billing SupportWe're here to help.
Whether you need help with a current booking or you're planning your next trip, our specialists are ready to assist you.
1829 Saint Matthew Church Rd
Eastover, SC 29044, USA